Up In Smoke: User’s Data Disappears as Cloud Storage Service Backify Goes Belly Up

cirrocumulus cloudBackify burst on to the burgeoning field of cloud storage in October offering an unbelievable 512GB of storage for $5 a month. It sounded too good to be true. Turns out, it was.

Backify had been a licensed as a reseller of the Livedrive online storage and backup service. In marketing speak, this would be Backify powered by Lifedrive. When complaints of users being billed for services they had not signed up for and accusations of fraud began gaining momentum, Livedrive severed the contract. Backify closed up shop and users now have no way of accessing data stored using the service. While Backify was simply rebranding and selling Lifedrive’s service, being a customer of Backify did not make you a customer of Lifedrive. It is on this basis that Lifedrive has refused to help customers access their data.

While cloud storage is a great way to move large files around or share files with others, the only secure backup is one you own.

3 comments :

  1. I guess the only problem with cloud storage is: When in rains, it pours.

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  2. Where were you when I was trying to make up a title ;)

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  3. Saw twitter @dwdrive_dot_com and they are offering Backify customers help. Anyone emailed their Customer Service to see if we can migrate? They are also a LiveDrive reseller.

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